Continuity of care is an important part of delivering general practice effectively. That's why generally speaking our patients will see the same GP regularly, building a relationship over time. That said, our GPs work as a team, and will all be able to deliver you informed and considered medical advice.

We deliver face to face general practice from a number of locations across the country, and you are welcome to consult face to face. However, our GPs can also consult over the phone or via video if more convenient for you.

Yes you should. All patients eligible for NHS care should maintain an NHS GP registration, even if you exclusively see your Mayfield Clinic GP. Your NHS GP maintains your primary patient record, and should you need to use any NHS services (such as NHS A&E), they will remain your registered practice.

You can either book online via the Book appointment button, or you can contact the Members' call line, Email or WhatsApp line during office hours, and our team will schedule an appointment on your behalf.

We prioritise appointment slots for Members, and will endeavour to offer same day appointments wherever possible.

Appointments at our Loughton clinic start from £125, and most standard GP consultations are £220. We publish all of our prices, with no hidden fees — see our pricing page for the full list, including memberships that reduce the cost of regular care.

From our Loughton clinic we offer private GP appointments for medical advice, examinations, blood tests, specialist referrals, private prescriptions and sick notes. Video and telephone consultations are also available between clinic days.

Yes. You can see a private GP whenever you choose, and doing so does not affect your NHS registration. Many of our Loughton patients use Mayfield Clinic alongside their NHS practice for faster access, longer appointments or continuity with a named GP.