How to use our services

To access most of our services at Mayfield Clinic you do not need to be registered with us. You can find appointment times online and book these directly. Selected services, such as those with our Mental Health team, will require a referral letter – this can be obtained from your regular GP or from a Mayfield Clinic GP.

Mayfield Clinic operates outside of the NHS. We receive no public funding; in other words, all of our services are privately funded.

That said, we are supporters of the NHS. We recognise the NHS plays a vital role in times of emergency, for dealing with chronic health conditions, and for those unable to pay for care. But, as is well documented, the system is struggling to satisfy patient demand, and Mayfield’s care has the ability to ease some of this pressure.

Although we are a fully private provider, we believe it is important to retain close links with the NHS, given its scale and the quality of care it providers. All our GPs have trained within the NHS and worked in NHS GP practices for at least 5 years; this ensures we capture best practices from the public-sector and can easily refer patients back into the NHS where appropriate.

You can use Mayfield Clinic alongside your existing NHS GP practice. We believe in joined-up care; we don’t believe that it is in your best interests to have different doctors independently trying to treat you. For this reason, once you’ve seen a Mayfield Clinic GP we aim (with your permission) to share your consultation notes back with your current NHS GP.

For example, if you can’t get an appointment at your local GP practice this week, you can book in with Mayfield Clinic’s GPs. With your consent, we’ll share the Mayfield Clinic consultation notes back with you and your NHS GP, so that when you next see your NHS GP they will have a full picture of your care history.

Traditionally the NHS and private healthcare systems have been very siloed; in other words, they’ve not communicated with one another. This means when you’re treated in the private sector, this can often happen without knowledge of your NHS GP, and it can create gaps in your ‘care history’ (this is your personal record of all healthcare events related to you).

The UK’s primary care system is centred around your NHS GP practice. Your NHS GP practice hold your care history, consolidating data from GP and hospital interactions. By sharing our consultation notes back with your NHS GP, when they next see you they will have a more complete picture of your health, including your medications and any tests that were completed in the private sector.

If you’re from overseas, you’re potentially very confused by references to the NHS. The good news is that we can see you straight away – you don’t need to be registered with the NHS or have an NHS number. Being seen at Mayfield Clinic won’t impact on your eligibility to use the NHS in the future.